Modernizing Collaboration and Driving Pro Bono Contribution.
Our customer is a leader in the AM Law 50, whose clients are market leaders, global innovators, and paradigm-shifting entrepreneurs that advance emerging industries. Founded in Manhattan in 1866, the firm has annual revenue in excess of 1.6 billion, with over 3,000 employees working globally on some of today's most prestigious matters in capital markets and international business law. CloudScale worked with this firm to transform internal collaboration through an innovative new intranet. We also worked with the firm to create a new pro bono contribution and mentoring platform that enables focus and tracking of community and pro bono contributions.
Vision is Everything
Driven by innovation. Compelled by diversity and community.
Over 100 years old, this prestigious global firm sought to bring its image to the next generation workforce in a modern and focused manner. With outdated systems, many manual processes, and information sprawl, the firm needed branding and system updates. In addition, the firm's intranet lacked the functionality required to support the employees' specific needs. Worse, lack of access to firm resources from home meant collaboration was impossible in this hybrid work environment. There was no enterprise-wide search, metadata classifications, or indexing of firmwide content, meaning employees performed many duplicate efforts during routine content creation activities.
This firm needed a complete reimagining of how the employees would work and set out on a journey to define the user experience for the next ten years. CloudScale started by designing an in-depth vision for the future of the firm's core collaboration experiences. CloudScale performed a gap analysis of existing capabilities and developed an iterative phased approach to modernizing the firm's employee experiences. We started with the intranet, where we proposed a transformative set of employee experiences to break down information and collaboration silos, ushering in seamless collaboration on work experience for all areas of the firm's legal practices and executive teams.
Designing Your Digital Workplace
Your guide to planning a next gen workplace at your firm.
CloudScale translated the culture and mission and jointly developed the vision into a platform called One. We partnered with the firm on a massive content migration and firmwide integration into their document and people management systems and brought a fresh, extremely modern rebranding to the platform in less than eight months.
Program Highlights:
Built data-driven architecture and groundbreaking React UI that modernized the look and feel while delivering new streamlined workspaces for employees across the firm.
Through a metadata search-driven architecture, CloudScale brought a new level of information sharing for litigation support, library, and lawyers streamlining matter work execution.
Brought together VIVIA insights, Teams, SharePoint Yammer, and Azure-based custom apps to streamline employee onboarding, matter intake, client follow-up, and matter coordination.
Analyzed and migrated thirty custom-developed SharePoint solutions to Azure-hosted applications sitting on top of SharePoint modern.
Built auditing and governance platform to ensure compliance with global information and PII law.
Governance was critical during this project, from program and project change control to data privacy law. CloudScale brought its near-decade of international data privacy law experience and program governance COE to this project and delivered the following benefits:
Deployed CloudScales governance accelerator framework, which quickly brought the program vision, resources, and execution plan to focus and enabled cross-team delivery efficiency.
We performed data privacy and GDPR assessment to quickly classify all information across the firm and deliver content via the portal in a globally compliant manner.
Delivered work insights through VIVA analytics, helping managers connect and engage employees globally.
Utilized MetaSpark and partner company platform to measure the portal engagement and incentivize/reward employees for engaging through comments and collaboration in the One portal.
The Result
CloudScale translated the culture and mission and jointly developed the vision into a platform called One. We partnered with the firm on a massive content migration and firmwide integration into their document and people management systems and brought a fresh, extremely modern rebranding to the platform in less than eight months.
99
800
%
18
Improvement in employee engagement of collaboration tools
%
%
Increase in billable remote work for lawyers traveling or working from home.
Increase in monthly active use of SharePoint and Yammer
.png){kind=logo}
